Frequently Asked Questions

Q: Can I smoke at Hotel Teatro?

A: No, Hotel Teatro is a fully non-smoking hotel. Smoking is only allowed outside in designated smoking areas. Smoking is not allowed on the balcony of our balcony rooms.

Q: What is the minimum age requirement to check into a room?

A: Hotel Teatro requires guests to be at least 21 years of age. Guests must present a valid form of ID and a credit card upon arrival in order to reserve and check into a room.

Q: Is there a destination amenity fee like many other hotels in Denver?

A: Yes, Hotel Teatro has a Destination Amenity Fee for the amount of $28 plus tax that is charged daily. Please click here to view what is included.

Q: Is Hotel Teatro close to the Colorado Convention Center?

A: Hotel Teatro is conveniently located just two blocks from the Colorado Convention Center, a short walk through the Theater District downtown Denver.

Q: Do you have free local transportation

A: Hotel Teatro is proud to provide hotel guests with the bonus amenity of our complimentary luxury rides to and from any destination within 5 miles of the hotel’s address (1100 Fourteenth Street, Denver 80202) This service is available on a first-come-first-serve basis.

Q: Do you have transportation to and from the Denver International Airport?

A: We do not offer shuttle service to and from Denver International Airport, however our concierge is happy to help arrange private transportation with notice. Denver is a ride-share friendly city, with both Uber and Lyft readily available at DEN. We also recommend taking the new RTD A-line from DIA to Union Station! Be sure to call the hotel's bell & valet so we can pick you up from union station via our courtesy hotel car. For schedule information, visit the RTD website.

Q: Can I get a late check out?

A: Hotel Teatro does offer late check out, which will be based on hotel availability. If late check out is available, there is a fee of $50.00 per hour after check out time of noon.

Q: What is the weather going to be like?

A: Many visitors don’t know that Colorado sees on average 300 days of sunshine throughout the year, but the weather can vary significantly day to day. While summers are warm and full of sunshine, Fall, Winter and Spring all bring cooler evenings. Be sure to pack a variety of clothes when visiting Denver, including a jacket! You can also view the current weather by clicking here. Looking like rain? We have umbrellas one hand, with limited availability. Cold? Bundle up and enjoy a warm cup of coffee or hot chocolate fireside in The Study.

Q: Do you have a laundry service?

A: Guests of Hotel Teatro can enjoy same day laundry services provided by a third party. Laundry must be given to the Front Desk by 8am to have it back the same day. Express services are available for an additional fee, however, they must also be received at the Front Desk by noon. Prices vary.

Q: How can I provide feedback on my recent stay?

A: Our goal is to provide the best guest experience available in Denver, complete with boutique charm and excellent customer service. We love reviews, and welcome you to leave your feedback on TripAdvisor, Facebook and Expedia. You can also email us directly!

Q: Is there free coffee available for hotel guests?

A: Each room is equipped with a Keurig and an assortment of coffees and teas. Not familiar with this coffee maker? We’ve provided some tips and tricks alongside your coffee pods. You can also enjoy coffee from our very own barista stand in The Study, grab one to go or cozy up by the fire. We’re proud to support local businesses and serve Coda Coffee Company.

Q: Is there a Spa onsite?

A: We do not have an onsite spa, however, we’re happy to arrange an offsite services prior to your arrival. To arrange, please contact our concierge via email at concierge@hotelteatro.com or by calling (303) 228-1100.

Q: How can I request a donation from Hotel Teatro?

A: Hotel Teatro is proud to support local fundraisers and silent auctions through donations. To be considered, please send an email to donations@hotelteatro.com.

Q: Do you have a business center for printing?

A: Hotel Teatro does not have a formal business center, but guests can utilize our vintage phonebooth turned printing station on the Concourse Level of the hotel.

Q: Does my hotel room have a mini fridge or can I request one?

A: Every guest room at Hotel Teatro does have it's very own mini-fridge. They are disguised by our wood cabinetry, oftentimes in the cabinets directly below your television!

Q: Do you have a fitness center?

A: Enjoy a variety of gym necessities including treadmills, free weights, Pelaton and more in our fitness center, located on the Concourse Level of the hotel. Looking for more extensive workout equipment? We're proudly partnered with the Colorado Athletic Club, one of the most exclusive athletic clubs in Denver. Enjoy access to their indoor pool, sauna and jacuzzi. Day passes are available for $15 and can be purchased at the front desk.

Q: Do you have a pool?

A: Hotel Teatro does not have any pool facilities. Our front desk staff can help arrange a day pass to a variety of pools in the city, and suggest the best options for your needs. We love referring guests to the state-of-the-art facilities at the Colorado Athletic Club, which includes a 25-yard indoor saline swimming pool - perfect for laps and cross-training. Click here for more information about their downtown Denver location's facilities and amenities.